AM/Manager - AR/RCM

About

Calpion is an 18-year-old Dallas-headquartered technology firm that offers customers artificial intelligence solutions by building custom deep learning and machine learning algorithms, custom enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, customized invoice management software solutions, and other technology services. We also offer automated bot-driven medical billing services. Our healthcare offering includes a Salesforce platform-based practice management and billing software with automated patient e-statements and a payment portal.

Along with being SOC-certified and HIPPA-compliant, we have:

• Certified experts in deep learning & machine learning to provide intelligent solutions for your business.
• Helped Fortune 500 companies build custom enterprise-level applications.
• Provide remote & accurate AutoCAD Drawing, Drafting, 2D &3D modeling, and design services.
• Strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, etc.
• Partnered with UiPath to provide RPA solutions.
• We are headquartered in Dallas with multiple global Centers of Excellence around the industry.

Focus: Healthcare, Logistics, Supply chain, Biotechnology, Hospitality, Manufacturing, and Airlines.
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Life at Calpion Inc.

Calpion offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.

At Calpion, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.

Calpion prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Calpion is the ideal place to pursue your career goals.
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Job Title: AM Manager - AR

Report To: Manager / Sr.Manager

Experience: 8+ Years

Qualification: Any graduate

Location: Bangalore / Coimbatore

Shift Time: 06:30 PM - 03:30 AM - Night Shift

Mode: Work from office

Terms-Fulltime/Part time/Contractual: Full-time
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Job Summary

As an manager, you will supervise and develop RCM team members. You will be responsible for work allocation, training, and problem resolution, evaluating performance, making recommendations for action, and motivating employees to achieve peak productivity and performance.
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Key Responsibilities

• Managing all verticals of the Revenue Cycle Management business
• Focus on employee training and development, prepare and implement developmental plans
• Ensure minimal staff attrition and high levels of engagement
• Ensure the team is aware of the combined end goals and establish operation objectives to meet the client deliverables
• Optimizing resource utilization
• Ensure TAT is met
• Set Targets for team leads and processors
• Timely Client communication
• Monitor the quality and provide feedback to team leaders and processors regularly
• Maintain process documents and ensure regular updates
• Ensure all updates from clients are recorded
• To ensure SLA delivery, schedule resources based on customer estimates and dynamically adjust as needed.
• To continuously assess and implement measures to enhance service levels in response to evolving business and customer needs.
• Completes and approves employee time records. Reviews and approves time-off requests and coordinates coverage of staff
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Mandatory Skills

• Thorough understanding of medical billing demographics, charge entry, payment posting, denial management, and AR follow-up. Working knowledge of coding, medical terminology, insurance benefits, and appeal processes
• High independent thinking skills are required to determine the root cause of the problem and formulate a solution
• Self-management mind state that does not require tasking to provide meaningful value
• Ability to work under minimum supervision and demonstrate strong initiative
• Good oral and written Communication
• Willing to work extended hours
• Proficiency with billing and administration functions for practice management software systems. Proficiency with Microsoft Office Suite, including Word and Excel. Experience with electronic medical record
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Desired skills

Willing to work extended hours
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Talk about our culture and values

At Calpion, we're not just a company—we're a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:

Agile: We thrive on change, adapting swiftly to new challenges.

Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.

Innovative: We push boundaries, constantly exploring new ideas and solutions.

Fun: Laughter and camaraderie make our workplace a joyous one.

Inclusive: Diversity is our strength, ensuring every voice is heard and valued.

Passionate: We approach every task with dedication and enthusiasm.

Join us at Calpion and be part of a culture that's not just about work—it's about innovation, growth, and making an impact.