AR Caller / Senior AR Caller

About

Calpion is an 18-year-old Dallas-headquartered technology firm that offers customers artificial intelligence solutions by building custom deep learning and machine learning algorithms, custom enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, customized invoice management software solutions, and other technology services. We also offer automated bot-driven medical billing services. Our healthcare offering includes a Salesforce platform-based practice management and billing software with automated patient e-statements and a payment portal.

Along with being SOC-certified and HIPPA-compliant, we have:

• Certified experts in deep learning & machine learning to provide intelligent solutions for your business.
• Helped Fortune 500 companies build custom enterprise-level applications.
• Provide remote & accurate AutoCAD Drawing, Drafting, 2D &3D modeling, and design services.
• Strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, etc.
• Partnered with UiPath to provide RPA solutions.
• We are headquartered in Dallas with multiple global Centers of Excellence around the industry.

Focus: Healthcare, Logistics, Supply chain, Biotechnology, Hospitality, Manufacturing, and Airlines.
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Life at Calpion Inc.

Calpion offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.

At Calpion, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.

Calpion prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Calpion is the ideal place to pursue your career goals.
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Job Title: Senior AR Caller / AR Caller

Report To: Team Leader

Experience: 1 - 5 Years

Qualification: PUC / 12th

Location: Bangalore / Coimbatore

Shift Time: 6:30PM - 3:30 AM - Night shift

Mode: Work from office

Terms-Fulltime/Part time/Contractual: Full-time
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Job Summary

As an AR caller/Senior AR Caller, you will be responsible for tasks related to medical billing. These include contacting insurance companies, patients, or responsible parties to resolve unpaid or denied medical claims. This role aims to ensure timely payment, maximize revenue, and minimize financial losses for healthcare providers.
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Key Responsibilities

• Meet Quality and productivity standards.
• Contact insurance companies for further explanation of denials & underpayments.
• Experience working with multiple denials is required.
• Take appropriate action on claims to guarantee resolution.
• Ensure accurate & timely follow-up where required.
• Should be thorough with all AR Cycles and AR Scenarios.
• Should have worked on appeals, refiling, and denial management
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Mandatory Skills

• Excellent written and oral communication skills.
• Minimum 1-year experience in AR calling
• Understand the Revenue Cycle Management (RCM) of US Healthcare providers.
• Basic knowledge of Denials and immediate action to resolve them.
• Follow up on the claims for collection of payment.
• Responsible for calling insurance companies in the USA on behalf of doctors/physicians and following up on outstanding accounts receivables.
• Should be able to resolve billing issues that have resulted in payment delays.
• Must be spontaneous and enthusiastic
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Desired skills

• Experience Physician billing is an added advantage
• Experience in EPIC, ATHENA and NextGen
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Talk about our culture and values

At Calpion, we're not just a company—we're a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:

Agile: We thrive on change, adapting swiftly to new challenges.

Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.

Innovative: We push boundaries, constantly exploring new ideas and solutions.

Fun: Laughter and camaraderie make our workplace a joyous one.

Inclusive: Diversity is our strength, ensuring every voice is heard and valued.

Passionate: We approach every task with dedication and enthusiasm.

Join us at Calpion and be part of a culture that's not just about work—it's about innovation, growth, and making an impact.