Salesforce QA

About

Calpion is an 18-year-old Dallas-headquartered technology firm that offers customers artificial intelligence solutions by building custom deep learning and machine learning algorithms, custom enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, customized invoice management software solutions, and other technology services. We also offer automated bot-driven medical billing services. Our healthcare offering includes a Salesforce platform-based practice management and billing software with automated patient e-statements and a payment portal.

Along with being SOC-certified and HIPPA-compliant, we have:

• Certified experts in deep learning & machine learning to provide intelligent solutions for your business.
• Helped Fortune 500 companies build custom enterprise-level applications.
• Provide remote & accurate AutoCAD Drawing, Drafting, 2D &3D modeling, and design services.
• Strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, etc.
• Partnered with UiPath to provide RPA solutions.
• We are headquartered in Dallas with multiple global Centers of Excellence around the industry.

Focus: Healthcare, Logistics, Supply chain, Biotechnology, Hospitality, Manufacturing, and Airlines.
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Life at Calpion Inc.

Calpion offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.

At Calpion, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.

Calpion prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Calpion is the ideal place to pursue your career goals.
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Job Title: Salesforce QA

Report To: Senior Program manager

Experience: 3-5 yrs

Qualification: Any graduate

Location: Bangalore

Shift Time: 12PM - 9 PM

Mode: Work from office

Terms- Fulltime/Part time/Contractual: Full-time
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Job Summary

We seek a skilled Salesforce QA Analyst with expertise in manual testing to join our dynamic team. As a Salesforce QA Analyst, you will be responsible for ensuring the quality and reliability of our Salesforce implementations, with a focus on Service Cloud, Sales Cloud, and Communities.
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Key Responsibilities:

• Perform manual testing of Salesforce applications, including Service Cloud, Sales Cloud, and Communities.
• Create and execute test plans, cases, and scripts to verify system functionality and performance.
• Identify and document defects, issues, and risks clearly and concisely.
• Collaborate with developers, business analysts, and stakeholders to understand requirements and ensure test cases align with business needs.
• Participate in designing and reviewing user stories, functional specifications, and technical documentation.
• Conduct regression testing to ensure new features and enhancements do not impact existing functionality.
• Develop and maintain a strong understanding of Salesforce applications and related technologies.
• Stay up-to-date with industry best practices and emerging trends in Salesforce testing.
• Customer onboarding – Coordinating with new customers and getting their data loaded. (manually or using a data loader)
• Customer support tracking and responses – Responding and tracking all issues reported by existing customers
• Creating reports which help with the billing/invoicing
• Creating customer success reports
• New team member onboarding and training.
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Mandatory Skills:

• Minimum three years of experience as a Salesforce QA
• Proven experience in Manual testing
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration skills.
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Desired skills:

Healthcare domain is an added advantage.
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Talk about our culture and values

At Calpion, we're not just a company—we're a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:

• Agile: We thrive on change, adapting swiftly to new challenges.
• Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
• Innovative: We push boundaries, constantly exploring new ideas and solutions.
• Fun: Laughter and camaraderie make our workplace a joyous one.
• Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
• Passionate: We approach every task with dedication and enthusiasm.

Join us at Calpion and be part of a culture that's not just about work—it's about innovation, growth, and making an impact.