Senior / Lead Business Analyst

About

Calpion is an 18-year-old Dallas-headquartered technology firm that offers customers artificial intelligence solutions by building custom deep learning and machine learning algorithms, custom enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, customized invoice management software solutions, and other technology services. We also offer automated bot-driven medical billing services. Our healthcare offering includes a Salesforce platform-based practice management and billing software with automated patient e-statements and a payment portal.

Along with being SOC-certified and HIPPA-compliant, we have:

• Certified experts in deep learning & machine learning to provide intelligent solutions for your business.
• Helped Fortune 500 companies build custom enterprise-level applications.
• Provide remote & accurate AutoCAD Drawing, Drafting, 2D &3D modeling, and design services.
• Strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, etc.
• Partnered with UiPath to provide RPA solutions.
• We are headquartered in Dallas with multiple global Centers of Excellence around the industry.

Focus: Healthcare, Logistics, Supply chain, Biotechnology, Hospitality, Manufacturing, and Airlines.
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Life at Calpion Inc.

Calpion offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.

At Calpion, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.

Calpion prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Calpion is the ideal place to pursue your career goals.
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Job Summary:

The Senior/Lead Business Analyst will leverage their expertise in revenue cycle operations (US Healthcare) and technology to enhance our exceptional software and services. You will be involved in all stages of the product development lifecycle, including planning, documenting, testing, and troubleshooting software improvements. Close collaboration with application business owners, developers, customers, and other stakeholders is key to this role. This position presents significant opportunities for the ideal candidate, offering exposure to business processes, innovative technology, a dynamic work environment, and excellent benefits.
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Job Title: Senior / Lead Business Analyst

Report To: Senior Program manager

Experience: 8+ Years

Qualification: Any graduate

Location: Bangalore

Shift Time: 6:30PM - 3:30 PM - Night shift

Mode: Work from office

Terms-Fulltime/Part time/Contractual: Full-time
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Key Responsibilities:

• Gathering and documenting requirements, gathering high-level customer business needs, and translating them into functional requirements, use cases, workflow diagrams, wireframes, and other forms of documentation.
• Collaborate with stakeholders, conduct interviews, and facilitate workshops to gather comprehensive requirements. Document these requirements, clearly understand business objectives, and translate them into system requirements.
• Project manage development efforts, facilitate communication between the customer, business units, and the development team from initial requirements to final implementation.
• Design, create and test reports, and analyze results.
• Provide subject-matter expertise and support to clients and development, implementation, and support teams.
• Create and maintain product documentation.
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Mandatory Skills:

• 8+ years as a business analyst in a technical environment
• Minimum 2 years of Salesforce Experience
• Experience with JIRA
• Experience in the Healthcare industry
• Experience in all phases of software life cycle development.
• Strong communication skills, both verbal and written
• Strong product management and analytical skills, including a desire to logically solve business and technology problems.
• A track record of developing and analyzing complex reports.
• Proven ability to think creatively about how to solve problems.
• Demonstrated ability to manage multiple tasks in a rapidly changing environment requiring quick turnaround and quality output.
• Excellent interpersonal, communication, and organizational skills
• Customer service orientation
• Ability to work with and influence peers, project teams, and management
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Desired skills:

Experience specific to US Healthcare industry
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Talk about our culture and values

At Calpion, we're not just a company—we're a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:

• Agile: We thrive on change, adapting swiftly to new challenges.
• Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
• Innovative: We push boundaries, constantly exploring new ideas and solutions.
• Fun: Laughter and camaraderie make our workplace a joyous one.
• Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
• Passionate: We approach every task with dedication and enthusiasm.

Join us at Calpion and be part of a culture that's not just about work—it's about innovation, growth, and making an impact.